Support
Every MAXSHOT electric scooter is sold and shipped through Amazon, so the fastest way to get help is through Amazon itself.
Orders, shipping & returns
Open your order in the Amazon app or on amazon.com and pick Get product support. You'll either message the seller (MAXSHOT) directly or reach Amazon customer service — whichever fits your question.
Warranty claims
Warranty, replacement parts and defective-item requests go through the same channel. The MAXSHOT team typically replies within 24 hours and will guide you to the right part or resolution.
Something else?
If your question isn't about an order, you can still reach out through the Amazon seller messaging tool and we'll do our best to point you in the right direction.
shopmaxshot.com is a community site dedicated to MAXSHOT electric scooter riders. We are not an authorised MAXSHOT customer service channel — for anything order-related, always use Amazon.